Shipping policy
Shipping Policy
Effective Date: September 20, 2026
Avenmont Home Living aims to provide clear and transparent delivery information for every order.
1. Processing and Delivery
Orders are processed after payment confirmation.
Our estimated total delivery timeframe is generally 7–30 business days, depending on the shipping option selected, destination, product availability, carrier conditions, and other applicable circumstances.
The estimated delivery timeframe includes normal order processing and transportation time.
2. Shipping Options
Priority Shipping — 7–15 Business Days
Estimated total delivery time:
7–15 business days
This option is intended for customers who prefer a shorter estimated delivery timeframe.
Standard Shipping — 15–30 Business Days
Estimated total delivery time:
15–30 business days
This is our standard delivery option and may be available for eligible destinations and products.
Shipping options and applicable shipping charges will be displayed at checkout based on the customer's destination and order.
3. Delivery Estimates
Delivery times are estimates rather than guaranteed delivery dates.
Actual delivery time may vary because of:
- Carrier delays
- Severe weather
- Public holidays
- Customs clearance
- Transportation disruptions
- Incorrect or incomplete delivery information
- Unforeseen logistical circumstances
We will make reasonable efforts to assist customers when delivery issues occur.
4. Tracking Information
When tracking information is available, it may be provided through the email address associated with the order.
Tracking updates may take some time to appear after an order has been dispatched.
5. International Shipping and Customs
Where international shipping is available, orders may be subject to customs procedures, import requirements, duties, or taxes depending on the destination country.
Any applicable customs duties, import taxes, or similar charges imposed by the destination country may be the customer's responsibility unless otherwise stated at checkout or required by applicable law.
Customers are responsible for providing accurate shipping information.
6. Incorrect Shipping Information
Please carefully review your shipping address before completing your purchase.
If you believe your shipping information is incorrect, contact us as soon as possible at:
We will make reasonable efforts to assist before the order enters fulfillment.
7. Significant Delays
If your order experiences an unusual or significant delay, please contact us with your order number.
We will review the shipment status and provide available information regarding the order.
8. Contact
For shipping questions, please contact: